Privacy Policy

Welcome to Socratic-AI ("the App"), developed by ZALE MART LTD. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our App. By using Socratic-AI, you agree to the terms outlined in this policy. If you do not agree, please refrain from using the App.

1. Information We Collect

1.1 Apple Sign-In Information

If you choose to log in via Apple Sign-In, we collect:

• Your Apple ID-associated email (or a private relay email if enabled).
• Your name (if provided by Apple).
• A unique user identifier to manage your account.

1.2 Device Information

We automatically collect certain device-related data to ensure functionality and security, including:

• Device model and operating system version.
• IP address and network connection type (Wi-Fi, cellular).
• Unique device identifiers (e.g., IDFA, IDFV).

1.3 Usage Data

We may log:

• Session duration and frequency of use.
• App interactions (e.g., features accessed, errors encountered).

2. How We Use Your Information

We use the collected data to:

• Provide and maintain the App's services.
• Improve performance and fix technical issues.
• Ensure security and prevent fraud.
• Comply with legal obligations.

We do not use your data for:

• Advertising or third-party marketing.
• Selling or sharing with external data brokers.

3. Data Storage & Retention

• Your data is stored securely on encrypted servers.
• If you delete your account, we retain certain information for a limited period (e.g., for legal compliance, fraud prevention, or dispute resolution) before permanent deletion.

4. Data Sharing & Disclosure

We do not share your personal data with third parties except in the following cases:

• Service Providers: We may use trusted third-party vendors (e.g., cloud storage, analytics) who comply with strict confidentiality agreements.
• Legal Compliance: If required by law (e.g., court orders, government requests).
• Business Transfers: In case of mergers, acquisitions, or asset sales, user data may be transferred under confidentiality agreements.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Delete your account and associated data (with possible retention for legal reasons).
• Withdraw consent (e.g., disabling Apple Sign-In).

To exercise these rights, contact us at: support@socratic-ai.co

6. Security Measures

We implement industry-standard security practices, including:

• Encryption of stored data.
• Restricted access to authorized personnel only.

7. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of Socratic-AI after changes constitutes acceptance of the revised terms.

This policy ensures compliance with Apple's App Store Guidelines, GDPR (if applicable), and other privacy regulations.